{"product_id":"its-all-your-fault-at-work-managing-narcissists-and-other-high-conflict-people","title":"It's All Your Fault at Work!: Managing Narcissists and Other High-Conflict People","description":"\u003cb\u003eThe award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eIncreasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. \u003ci\u003eIt's All Your Fault at Work!\u003c\/i\u003e addresses ways of managing the behavior of high-conflict people (HCP). \u003cp\u003e\u003c\/p\u003eBased on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. \u003cp\u003e\u003c\/p\u003e\"\u003ci\u003eThis book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments.\u003c\/i\u003e\" \u003cp\u003e\u003c\/p\u003e--\u003cb\u003eKen Blanchard\u003c\/b\u003e, coauthor of \u003ci\u003eThe One Minute Manager(R)\u003c\/i\u003e and \u003ci\u003eLeading at a Higher Level\u003c\/i\u003e\u003cbr\u003e","brand":"Unhooked Books","offers":[{"title":"Default Title","offer_id":52061827563805,"sku":"9781936268665","price":19.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0988\/1259\/2413\/files\/imageloader_5153fb9d-1219-4240-945f-ee06b3e39d05.jpg?v=1784269694","url":"https:\/\/revelationsbooks.com\/products\/its-all-your-fault-at-work-managing-narcissists-and-other-high-conflict-people","provider":"Revelations Books and Treasures LLC","version":"1.0","type":"link"}